Effective Date: 01/01/2025

Welcome to Flera! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform. By accessing or using Flera, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account on Flera, we collect the following information:

• Name
• Email address
• Username
• Password (encrypted)
• Payment details (processed securely via third-party payment providers)

1.2 Transaction Information

We collect information about your orders, including:

• The type of social media service purchased (likes, followers, views, etc.)
• The social media platform for the service (Instagram, Facebook, TikTok, etc.)
• Account balance details

1.3 Technical Information

When you visit our website, we may collect technical data, such as:

• IP address
• Browser type and version
• Device information
• Cookies and usage data

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2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver services.
• Maintain and improve our platform.
• Provide customer support.
• Communicate with you about updates, promotions, and account activity.
• Ensure compliance with legal obligations.

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We work with third-party payment processors and technical service providers to process payments and support our platform.
• Legal Compliance: We may share information to comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of Flera, your information may be transferred to the new owner.

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4. Security of Your Information

We take appropriate measures to secure your personal information, including:

• Encryption of sensitive data.
• Secure server environments.
• Regular monitoring for potential vulnerabilities and threats.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Please ensure you keep your account credentials confidential.

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5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Opt out of receiving promotional communications.

To exercise your rights, please contact us at [Insert Contact Email].

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6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. Cookies help us:

• Remember your login sessions.
• Understand user behavior to improve our services.
• Offer personalized content and recommendations.

You can manage cookie preferences through your browser settings.

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7. Third-Party Links

Flera may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review this policy periodically to stay informed about how we protect your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@flera.cloud
Website: www.flera.cloud

Thank you for trusting Flera with your social media needs. Your privacy matters to us!